Privacy

Privacy Policy

Last updated: 4 March 2026

Your privacy matters to us. This Privacy Policy explains what personal data UTubeJobs collects, how we use it, who we share it with, and what your rights are. We are committed to handling your data responsibly and transparently in accordance with UK GDPR and applicable data protection legislation.

1. Who We Are

UTubeJobs Ltd ("we", "us", "our") operates the UTubeJobs platform available at utubejobs.com. We are the data controller for personal information collected through the Platform. If you have questions about your data, contact us at privacy@utubejobs.com.

2. Information We Collect

We collect information you provide directly: name, email address, profile information (bio, location, skills, portfolio links), YouTube channel data you choose to connect, payment information (processed securely by third parties), and communications you send us. We also collect usage data automatically, including pages visited, features used, IP address, browser type, and device information.

3. How We Use Your Information

We use your information to provide and improve the Platform, match Talent with Creator opportunities, send important account and service notifications, process payments, respond to your enquiries, personalise your experience, and comply with legal obligations. We do not sell your personal data to third parties.

4. YouTube Data

If you connect your YouTube channel, we access publicly available channel data (subscriber count, view count, video count, channel name, and thumbnail) via the YouTube Data API. This data is displayed on your public profile and used to verify your creator status. You can disconnect your channel at any time through your account settings. We comply with the YouTube API Services Terms of Service.

5. Cookies and Tracking

We use essential cookies to keep you logged in and maintain your session. We use analytics cookies to understand how the Platform is used so we can improve it. You can manage cookie preferences through your browser settings. Disabling cookies may affect some Platform functionality.

6. Data Sharing

We share data with third-party service providers who help us operate the Platform (hosting, payment processing, analytics, email delivery). These providers process data on our behalf under strict data processing agreements. We may disclose data if required by law or to protect our legal rights. We do not share your personal data with third parties for their marketing purposes.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where retention is required by law (e.g. financial records, which may be kept for up to 7 years).

8. Your Rights

Under UK GDPR and applicable data protection law, you have the right to: access a copy of your personal data, correct inaccurate data, request deletion of your data, object to or restrict processing, data portability, and withdraw consent at any time. To exercise any of these rights, contact us at privacy@utubejobs.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

9. Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure password hashing, and access controls. Our platform is hosted on Supabase and Vercel, both of which maintain SOC 2 compliance. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

The Platform is not intended for users under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete it promptly. If you believe a child has registered, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the Platform. The "last updated" date at the top of this page reflects when the policy was last revised.

12. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Policy, please contact our Data Protection Officer at privacy@utubejobs.com or write to: UTubeJobs Ltd, London, United Kingdom.